Unfortunately, we're not halal certified.

However, Blackout Brownies and all our baked goods are made NO PORK NO LARD.

⚠️ Please note that alcohol is present in flavours/products where explicitly stated 🍷

ie. Blackout Brownies

• [WO] Whisky Orange
• [BB] Bourbon Blackforest
• [RR] Rum & Raisin

ie. Loaves

• Guinness Dark Chocolate Fudge Cake
• Hennessy & Medjool Date Banana Bread

Fully wrapped brownies are recommended if you're bringing them overseas.

Open-faced flavours such as SCF, MLW and DCSC may be a hassle and messy if handled without enough due care when carried on board a flight.

Select from flavours with the ✈️ icon

ie. [WO] [BB] [RR] [VDC] [VD] [VNH] [NH] [PB] [MAC] [HOJ]

When stored in the Refrigerator/Fridge

Brownies - Four (4) days from the day of purchase
Brookies - Three (3) days from the day of purchase
Banana Bread - Three (3) days from the day of purchase

Room Temperature

Please consume all baked goods by the next day
(overnight from the day of purchase)

If you are flying

Please store baked goods in the
refrigerator / fridge upon arrival

Brownies - Four (4) days upon arrival
Brookies - Three (3) days upon arrival
Banana Bread - Two (2) days upon arrival

⏰ Before 12pm - same day delivery/pick-up

⚠️ After 12pm - next day delivery/pick-up

Our daily menu goes live in the evening (generally between 5pm-7pm) on our latest instagram (@thebackyardbakers) post.

Advance orders of more than 24hrs will require a minimum order quantity. Please DM us on Instagram for more details!

Don't fret!

Orders placed before 12pm is for collection/delivery on the same day. Orders placed AFTER 12pm will be for next day collection/delivery.

• ie. Help! I need to order brownies for 18 March 2026!

Don't fret, you can either place your order after 12pm on 17 March 2026 or before 12pm on 18 March 2026... Hope this helps!

If you would still like to place an advance order (more than 24hrs in advance), please refer to the "Minimum Order Quantity" FAQ below!

You can leave a message in the ORDER NOTE box at checkout or DM us on Instagram should you require the order to be picked up at a certain time.

Generally, items can be collected anytime during store opening hours.

A notification will be sent to you via sms or email (depending on your selected mode of contact) once items are bagged and ready for collection; all self-collections are to be made 

Before 4pm

📍#thebackyardbakersHQ

📍#thebackyardbakersRP

Before 9pm

📍#thebackyardbakers (Jewel Singapore)

Uncollected orders will be disposed off after 24hrs from the date of collection.

No worries! There are two (2) ways to work around this.  

1. If you need a cancellation because you can no longer self-pick up your order, you can still send a grab express/Lalamove rider to collect it on your behalf. Just DM us to give us a heads up!
2. Should you request for a full cancellation and refund of your order, a Shopify platform transaction fee of 3.5% + 50cents will be deducted off the total cost of your order for all refunds and cancellations.

A refund (less the transaction fees) can only be processed if the notification that items are ready for collection has not been sent out.

Once a notification has been sent to inform you that items are ready for collection, it means that your order is ready and has already been set aside, therefore a refund will not be allowed.

The order must be picked up within 24hrs from the time of notification, otherwise the order will be disposed off and no refunds will be entertained.

Unfortunately, we do not offer FREE delivery.

We have outsourced our deliveries to Lalamove since 2020 and Lalamove charges delivery fees according to radius (km), algorithm surges, weather and demand etc. 

We aren't in control of delivery timing and its related delivery fees.

Select the PRIORITY DELIVERY option (if available) and the order will be shipped

• within three (3) hours from order placement before 6pm
• within three (3) hours from the earliest store opening (8am on weekdays or 10am on weekends)

Our STANDARD DELIVERY ETA is generally anytime between 9am - 6pm (last call for on-demand riders at 4pm).

Should you require your items to be delivered at/by a strict window period, kindly select the self-collection option and send your own Grab-express/Lalamove rider to collect on your behalf.

Please DM us on IG with your order number and rider details so that we can hand the correct items to them promptly.

Sure! just select the self-pickup option at checkout then feel free to send your rider our way - but do DM us on Instagram to give us a heads up so that we hand the correct order to the correct rider!

AHHH!!! - Relac one corner! Don't panic! 

All you have to do is to omit the postal code when keying in shipping address - house number/block & unit number will do; OR key in just the postal code and DM us on instagram to let us know the full address.

Please ensure that the address auto-fill is selected. Then sit tight for delivery!

Please send us a DM on Instagram to find out more!

Kindly also note that advance orders of more than 24hrs require a minimum order quantity.

Advance orders of more than 24hrs require a minimum order quantity of

• Blackout Brownies - 24pcs
• Brookies - 24pcs
• Banana Bread - 12 loaves
• Cookies - 12 Bags/Boxes
• Muffins - 12pcs

Bulk order discounts are applicable with a minimum order of each item

• Blackout Brownies - 100pcs
• Brookies - 100pcs
• Banana Bread - 50 loaves
• Cookies - 50 Bags/Boxes
• Muffins - 50pcs

Please send us a DM on Instagram to find out more!